1. Why there are non readable characters in AccPower interface?

Firstly, please confirm the language of AccPower interface matching with the language of MS Windows. For example, if the language of MS Windows is traditional Chinese, the language of AccPower interface should also be traditional Chinese. To change the language of AccPower interface, you can press <Ctrl-E> for English, <Ctrl-B> for traditional Chinese, <Ctrl-S> for simplified Chinese.

If the language of AccPower interface is same as the language of MS Windows, there are still non readable characters. Please refer to the followings:

a) For MS Windows 2000/XP, choose <Regional Settings> in Control Panel. Please select desired district in Advance page. For example, select [Chinese (Hong Kong)], [Chinese (Macau)], [Chinese (Taiwan)] for traditional Chinese and select [Chinese (PRC)], [Chinese (Singapore)] for simplified Chinese.

b) For MS Windows 98/Me, execute
regedit.exe. Please check [HKEY_LOCAL_ MACHINE\System\CurrentControlSet\Control\fontassoc\
Associated CharSet]
and change the content of [SYMBOL(02)] to [no].

2. Why the content of reports will become to black starting from 2nd page, when HP 4L, 4P, 5L, 6L used to print reports?

Please download the latest printer driver from www.hp.com.

If you can't download the driver immediately, please try these two alternatives: use HP LaserJet driver or change the RAM of printer driver to 2MB.

 

3. Why only part of the voucher or invoice can be printed on the left side?

It is because your printer driver can't support custom paper size. This happened frequently in MS Windows 2000 since most default drivers for MS Windows 2000 can't support custom paper size. The best solution is to ask your printer vendor for the driver supporting custom paper size. Of course, there is another alternative: change the paper size to the one your printer driver supported, such as A4.

4. When there are more than one pages of invoices to be printed,  why there is an error of sending paper?

Please change the driver to Epson LQ-570. It happened only in some MS Windows versions.

5. Why do Chinese characters become non readable characters, when EPSON LQ series used to print reports in MS Windows Chinese version?

It may be English version printer driver be installed. Some models of EPSON LQ series will bundle with English version printer driver. After this driver installed, unidrv.dll of Chinese version will be covered. You can't recover even un-installation be executed. You can replace unidrv.dll in the directory of Windows\System by unidrv.dll in MS Windows installation disk or other version MS Windows.

6. Why the word of '3' in traditional Chinese can't be displayed and printed or Hong Kong characters become '?' when Chinese characters input in AccPower?

Please download and install Hong Kong Supplementary Character Set from http://www.microsoft.com/hk/hkscs/default.asp to solve the problem.


7. Why are there pictures in AccPower turning black color when the MS Windows in 256 Color mode?

AccPowesupports 256 color mode of MS Windows since Version 3.1.4. Please modify the file named aps3.ini which located in the application directory as follows:
 [Common]
 256 Color=Yes

 


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